Our bamboo is covered by a LIFETIME WARRANTY. All other parts are covered by a 2 year Warranty. Full details at PandaPoles.com/Guarantee.
STEP 1: Submit Warranty Request Form Below.
Step 2: Complete Warranty S&H Payment on the following screen.
WE PROVIDE RETURN SHIPPING LABEL VIA EMAIL WITHIN 48 HOURS. The initial S&H cost (usually $10) covers the return shipping label back to our facility. The S&H charge added at checkout is for the shipping label back to you. The average cost for Warranty S&H (both ways) on 1 ski pole is $20. For defects occurring within the first 30 days of receiving the product, all shipping charges are waived.
(Note: Expect 1-2 week turn-around. Shipping notification will be provided by us upon return shipment back to you. For questions, please contact email@example.com)
CLICK HERE if not redirected after warranty request form submission.